Keynotes

Understanding Agility and how to improve it with Kanban

The Agile Software Development movement has been around 11 years, and yet few seem to understand the true issues that challenge us and why Agile methods help. However, adopting Agile approaches has proven challenging for many firms. In this talk, David Anderson, a leader in the Agile movement will outline, the essence of Agile methods, why they are proving hard to adopt at large scale, and an alternative approach to agility using the Kanban Method.

Speaker: David Anderson

Timeslot: Wednesday, 10:00

How Kanban Helps us Move Beyond the Traditional PMO to 21st Century Portfolio Management

Even though traditional models and assumptions represent thinking that originated in the 1890s with Taylor (fixation on efficiency and utilisation) and Gantt (of Gantt chart fame) they seem remarkably impervious to change. Our problem is that we need to change otherwise we can never achieve true business agility. In this talk I will contrast the differences between a traditional PMO and a Lean/Agile PMO, outline the value a Lean/Agile PMO can bring, and explain how Kanban can be used as a vehicle to move portfolio management into the 21st Century!

Speaker: David Joyce

Timeslot: Thursday, 9:30

English Track Sessions

A Practical Introduction to Kanban

Depending on where you look, Kanban implementations in the real world can look wildly different. How then, to put you finger on what Kanban really is and how it works? The only way to do that is to explore the theory and foundational principles of Kanban and the Kanban Method. In this session we will provide a practical introduction to Kanban - its theory, foundational principles, and the magic that makes it work. We'll include practical advice for getting started and a discussion of how Kanban can work in many different contexts. We'll also describe the use of Kanban as an evolutionary change process, and how it fits in with Agile practices and methods.

Speaker: Chris Hefley

Timeslot: Wednesday, 11:30

Always run a changing system! How to create a Kaizen culture

In manufacturing, the idea of Kaizen (continuous improvement) has been well known for ages. But in knowledge work we still struggle with establishing a Kaizen culture, even though nobody doubts the benefits. The main reason for our difficulties lies in the fact that it is not possible to simply copy single practices from Toyota or other manufacturing companies. With Kanban, however, we now have a new method at hand that helps us to establish a Kaizen culture. The talk demonstrates how the 5 Kanban core properties can trigger Kaizen events, what pitfalls need to be avoided and what else, apart from Kanban, one needs in order to succeed with Kaizen. I will give multiple real-world examples that illustrate the concepts.

Speaker: Arne Roock

Timeslot: Wednesday, 12:30

Kanban in Software Maintenance subjected to a Service Level Agreement

The use of software tools to support traceability in a Kanban system with a geographically distributed team is essential. However, if our IT process has a high and continuous input demand, it can be tricky to maintain an updated visual representation of the system’s workload. The purpose of the speech is to present the successful Kanban application on an application maintenance project subjected to a service level agreement that shows a heavy workload and it is performed by a team geographically distributed in 3 different locations. After several months working with Kanban, the obtained results show a significant service improvement, both in qualitative and quantitative level. Response and task time completion have been reduced considerably. Likewise, personal fulfillment, collaboration and commitment have increased in teams. On the customer side, there is a better knowledge of the process and less time is expended by the managers on activity tracking.

Speakers: Oscar Garrido & Erika Weiss

Timeslot: Wednesday, 15:00

Kanban Improvements: Emergent Behavior

With only a few principles which Kanban prescribes it can’t be treated as a method which directly shows how to organize a team or the way it works. What more, it is advised to start Kanban implementation without changing the process which is currently in place. How Kanban catalyzes improvements then? Basing on examples from different teams the presentation shows patterns of emergent properties – best practices and process improvements which are introduced with no direct management action. As these behaviors are emergent not only are they adjusted to local specifics but also there’s little resistance against them. This mechanism makes Kanban, despite the method’s simplicity, a great tool to foster improvements.

Speaker: Pawel Brodzinski

Timeslot: Wednesday, 16:30

Top down or viral spread. What works in your context?

With the success that companies have after trying Kanban, the large scale adoption after a small scale tryout is a hot topic. In this talk two different ways used to implement Kanban in a large organization are discussed. With (bottom up) viral spread in the pilot on one side and top down implementation after that on the other. In this session I will talk about the different approaches used and the effects on the adoption, people and the organization. Both top down and viral spread where used in different phases of the adoption there are both pros and cons to either approach. How these pros and cons manifested in this adoption within the context organization will be discussed.

Speaker: Jasper Sonnevelt

Timeslot: Wednesday, 17:30

The Tupalo.com Kanban Story

Nina will give an insight into the organic Kanban system and implementation in-development at Tupalo.com since September 2010. She will explain how they introduced the methodology to their team and what evolution finally led to the third version of their Development Kanban Board and scaling to other departments such as Marketing and Community Management in October 2011.

Speaker: Nina Schwab

Timeslot: Thursday, 11:00

Kanban the hard way

Why do they do that? In this talk we will take apart some advanced practices to understand the underlying thinking and the practical benefits that teams and their organisations receive from doing them.

Speaker: Mike Burrows

Timeslot: Thursday, 12:00

Kanban introduces 4 Management Hacks

Management face majors transformations according to Gary Hamel and others management thinkers. 20th century management needs to be hacked.
Kanban introduces 4 management hacks to build 21th century management:

  • Kanban enables throughput thinking versus optimization thinking
  • Kanban invites to understand problem instead of asking for solutions
  • Kanban emphasizes that change is viral and not a program
  • Kanban helps to build a distributed leadership team instead of centralized management
I hope you will have fun by attending this presentation by at least enjoying my frenchy accent!

Speaker: Alexis Nicolas

Timeslot: Thursday, 14:30

Kanban Next Generation Metrics at Vanguard

Kanban was introduced at Vanguard in 2009 as a Lean alternative to Scrum. Teams saw great improvements as throughput was increased. Key concepts to reduce waste maintain WIP and meet service levels attributed to this initial success. Within a few years, teams reached plateaus in improvements which generated need for alternative views into the Kanban Workflow. One team piloted new metrics in 2011 to help identify new improvement areas. This case study reflects the metrics and charts that resulted from the pilot, as well as the success increase in flow that resulted.

Speaker: Eileen Shuter

Timeslot: Thursday, 16:00

Scrum, Kanban, Change Management

This talk describes what can we expect, from Change Management point of view, when we implement Scrum & Kanban.

Speaker: João Barreiro

Timeslot: Thursday, 18:00

Spanish Track Sessions

(Spanish)

Kanban para portafolio de clientes y negocio

La versatilidad de Kanban es tal que ha estado siendo aplicado más allá del desarrollo de software. Una aplicación de interés para empresas es en la gestión de portafolio de clientes y de portafolio de actividades del negocio. En esta plática presentaré la forma en que utilizo Kanban en mi empresa para esos fines.

Ponente: Masa K Maeda

Timeslot: Jueves, 11:00


(English)

Kanban for Clients and Business Portfolios

Kanban’s versatility is such that it has been applied beyond software development. Two applications of interest to businesses are customer portfolio management and business tasks management. I will be presenting the way I use kanban for those purposes on my own business.

Speaker: Masa K Maeda

Timeslot: Thursday, 11:00

(Spanish)

¿Qué aprendió Kanban de una organización?

En general hablamos siempre de cómo las organizaciones pueden aprender de modelos o métodos y mejores prácticas. Sin embargo, en esta oportunidad lo que hacemos es, a través de un caso real, buscar algo diferente. Si bien las bases del método Kanban no se modifican, puede tomar diversas formas en cada implementación. Se analizará una empresa en donde se implementó el método Kanban, describiendo su industria, servicios brindados, cultura y su estilo de liderazgo. Una línea de tiempo y métricas son las herramientas que se utilizarán para visualizar la evolución y dinámica de los cambios que la organización ha ido implementando gradualmente, con el objetivo de mejorar la forma de trabajar. A partir de este caso real intentaremos contestar algunas preguntas como ser: ¿qué le suele pasar a una organización cuando se implementa Kanban? ¿qué aprende el equipo y los que lideran su implementación? ¿qué aprende Kanban de cada organización?

Ponente: Juan Ignacio Onetto

Timeslot: Jueves, 12:00


(English)

What did Kanban learn from an organization?

In general we talk and discuss about how organizations can learn from methods, models or best practices. During this talk we study a real business case and look for something different. Although the Kanban method principles are still the same, it could still take other forms in each implementation. We will analyze a company profile where Kanban Method has been implemented, describing the company’s industry, service offered, culture and leadership style. A timeline and metrics over time are the tools that we use to visualize evolution and dynamics of change that the organizations have been going through gradually. Company has always been perusing service improvement and learning from experience. We will try to answer some of the following questions: What does usually happen to an organization when implementing Kanban? What does the team learn and what does the implementation learn? What does Kanban learn from an organization?

Speaker: Juan Ignacio Onetto

Timeslot: Thursday, 12:00

(Spanish)

Recuperando un Proyecto de Desarrollo de Software Caótico con Lean y el Método Kanban

Las prácticas del método Kanban proveen el contexto para que valores como honestidad, comunicación, confianza, respeto y coraje emerjan de manera natural y sin resistencia dentro de un equipo de desarrollo de software. Ven a escuchar sobre un caso de estudio donde se describen las distintas situaciones que como líder afronté con mi equipo durante el proceso de adopción de Kanban en un proyecto cuyo proceso de desarrollo era un caos completo antes de asumir el liderazgo. El método Kanban permitió crear el ambiente propicio para la experimentación y aprendizaje facilitando la evolución del proceso de desarrollo de software hasta el punto donde algunas prácticas típicas del proceso Scrum se adoptaron de manera natural y manteniendo un flujo continuo de valor. Con Kanban mi equipo aprendió a convivir inmerso en el cambio y en el arte de mantener al cliente satisfecho bajo estas circunstancias en un proceso que nos permite cada vez ser más ágiles. Presentaré una visión completa del proceso evolutivo para que puedas utilizarlo como una referencia práctica para la adopción de Lean & Kanban en equipos afrontando situaciones similares.

Ponente: Manuel Mazan

Timeslot: Jueves, 14:30


(English)

Recovering a Chaotic Software Development Project Using Lean and The Kanban Method

The Kanban practices provide the right context for honesty, communication, trust, respect and courage to emerge naturally as values with no resistance within software development teams. Come on to listen to a case study where I will present the variety of situations as a Leader I faced with my team during the adoption of Kanban in a project which development process was a complete chaos before taking over leadership. The Kanban method provided the appropriate context for experimentation and learning which helped to evolve the process to a point where some practices typical from the Scrum framework were adopted naturally whilst maintaining a flow of value. With Kanban the team learnt the art of keeping clients and stakeholders satisfied under changing circumstances in a process where the team increasingly improves its agility. I will present a complete vision of the evolving process for any leader to be able to use as reference for the adoption of Lean & Kanban within teams facing a similar situation.

Speaker: Manuel Mazan

Timeslot: Thursday, 14:30

(Spanish)

Más allá de IT: Implementando Kanban en el proceso de Reclutamiento y Selección de Personal

En esta charla, compartiremos un relato de experiencia implementando el método Kanban en un proceso completo de Selección y Reclutamiento de Personal, en el área de Recursos Humanos de una empresa que durante 2011 ha tenido que gestionar más de 300 ingresos en sus oficinas de Buenos Aires (Argentina). Veremos de qué manera los conceptos de Kanban aplicados generalmente al contexto de desarrollo de Software fueron adaptados de manera natural al proceso completo de Reclutamiento y Selección. Analizaremos las dificultades encontradas, veremos de qué manera se involucraron a los distintos actores del proceso para identificar el Flujo de trabajo y su posterior reflejo en un tablero de Kanban. Analizaremos y debatiremos acerca de conceptos como multitasking, clases de servicio, límites de Trabajo en progreso, Solicitudes Express, Buffers, reuniones seguimiento, tableros de Kanban anidados. Los participantes comprenderán los conceptos y fundamentos de Kanban aplicados a un contexto ajeno al Desarrollo de Software y aprenderán a identificar el contexto de trabajo adecuado en los que podrán aplicarlo con mayores probabilidades de éxito. Compartiremos experiencias de la implementación a partir de un proyecto de la vida real y analizaremos beneficios, resultados obtenidos y lecciones aprendidas.

Ponente: Leopoldo Simini

Timeslot: Jueves, 16:00


(English)

Beyond IT: Implementing Kanban in Staff Recruitment & Selection processes

In this talk we’ll share the experience of implementing the Kanban Method in a full Recruitment and Selection lifecycle process, in the Human Resources department of a company that during 2011 has had to fulfill over 300 positions for their offices in Buenos Aires (Argentina). We shall see how the concepts of Kanban generally applied to the context of software development were naturally adapted to the entire process of Recruitment and Selection. We will analyze the difficulties encountered, and we will see how different actors and stakeholders interacted and were involved during the process to identify the workflow and its subsequent reflection in a Kanban board. There will be some time to inspect and discuss about concepts like multitasking, classes of service, limiting the work in progress, Expedite requisitions, Buffers, follow up meetings and nested Kanban boards. Participants will understand the concepts and fundamentals of Kanban applied to a context outside the Software Development process and learn to identify the appropriate context where to implement Kanban with greater likelihood of success. We’ll share experience from a real life project, and discuss benefits, results and lessons learned.

Speaker: Leopoldo Simini

Timeslot: Thursday, 16:00

(Spanish)

Implementación de la cultura Lean y las técnicas Kanban en ING Direct España

El objetivo de la sesión es describir la implementación de la cultura Lean y las técnicas Kanban en ING Direct España. En la descripción de la nueva concepción de la organización se discutirán diferentes aspectos como la transición a Radical Management, la implementación de Kanban para el mantenimiento del software, la gestión ágil de proyectos, los Equipos Scrum, las técnicas de productividad personal y la creación de una cultura de mejora continua. Es esta presentación se describirán dos escenario:, la situación actual y la situación futura esperada dentro de 3 años. Además, se detallarán cuáles han sido los factores clave del éxito en la implementación.

Ponente: Ángel Díaz

Timeslot: Jueves, 17:00


(English)

Full-scale implementation of Lean culture and Kanban techniques in ING Direct Spain

The scope of this session is to describe a full-scale implementation of Lean culture and Kanban techniques in ING Direct Spain. In the description of this new concept several topics relating to the organization of the company will be discussed such as a shift to Radical management, Kanban implementation for software maintenance, Agile project management, Scrum teams, personal productivity techniques and the creation of a continuous improvement culture. In this presentation two scenarios will be described: the current situation and the situation expected after 3 years. The key success factors of the implementation will also be detailed.

Speaker: Ángel Díaz

Timeslot: Thursday, 17:00